This was a PR piece for ENG 381, Writing for Advertising and PR at GCU.
Last month there was an outbreak at the Anytown Mall location of Santiago's Mexican Restaurant.
In the first week of November, Santiago’s received a shipment of green onions from Romulan’s Onion Farm. The shipment appeared like any other, and was sliced, diced, and served in the restaurant for two weeks. That was, until illness started to spread amongst those who had eaten there recently. On November 17th, root of the epidemic had been determined, it was the green onions. The common denominator between those who had fallen ill were three three dishes that contained the green onions.
Health officials have since investigated not only Santiago’s, but Romulan’s green onion farm as well to determine where it all went wrong. Santiago’s has stopped all shipments from Romulan’s and has notified the public that they will be suspending this relationship for the foreseeable future.
We asked resident Chief of Food Inspector, Zachery Christopher, how this outbreak could have occurred. He replied, “We do not believe that the root of this contamination came from one of the food workers. We believe that the contamination was already in the green onions before they arrived. Potentially, it could have something to do with the way that they were grown, the conditions, the soil, contaminated water, anything really. We are unable to tell which part of the process of seed to restaurant caused the contamination just yet, but once we know we will be sure to share with the public”.
As of now, over 650 residents and 13 employees have reported their having Hepatitis A and have received medical attention at the expense of the restaurant. Sadly, there have been 4 reported deaths since this outbreak. However, with the cause being becoming public knowledge, Santiago’s hopes that no one else will fall captive to this ailment.
In order to prevent further casualties, Santiago’s CEO has issued a statement stating that any and all Immunoglobulin shot vouchers are available at any Santiago’s establishment. All one has to do is walk into Santiago’s and approach the host(es) available to receive their voucher.
Santiago’s public relations team has been updating their Facebook, Instagram, and Twitter with the symptoms of Hepatitis A in order to educate the public. Some symptoms include: pain in the abdomen, joints, or muscles as well as diarrhea, nausea, or vomiting. Other symptoms are fatigue, fever, loss of appetite, dark urine, itching, weight loss, or yellow skin and eyes.
Santiago’s has since issued a formal apology to their customers and will continue updating their social media as the story develops. For more details, visit our newspaper online.
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